I Need Photoshop Family's Email Address To Remove Me From Mailing List

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  • Problem
  • Updated 2 years ago
It is imperative for me to obtain an email address for Photoshop Family so I can email them to have my email address removed at once from their mailing list. I cannot remove it the suggested way because I have never posted anything on this site - so I can't pull up a post of mine to click "unfollow."  There were over 4,000 (four thousand) emails from Photoshop today when I opened my inbox and I need rid of them ASAP. How can I facilitate this so I don't have to file an action against them for unsolicited mailings they keep sending me?
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Sandy Pinnel

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  • Over the top overwhelmed from their 4000 emails

Posted 2 years ago

  • 2
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

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Could you post a screenshot of 
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop
in your browser? 
What does this button look like? 


Edit: 
I cannot provide help for the issue itself but for the time being I would recommend that you add »@getsatisfaction.com« to the addresses in your mail application’s spam filter. 
(Edited)
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David Fabian

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On my screen in the upper right, there is my username next to a round avatar image. when I hover over my name it brightens up. Click that. Select "Profile", then "EMail & Notifications". Adjust them how you want, then click Save.

or, learn how filters work on your email platform and direct them to folder (or trash).
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Sandy,

To cancel email notifications go to your User Account. Click on "Email & Notifications" and uncheck the items you want to unsubscribe from (e.g. uncheck everything):



I've submitted a support case for someone to help you if necessary.