Photoshop: dynamic link is not available on macOS

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i need help please every time i try to import video to photoshop it gives me the dynamiclink is not available on mac not pc can somebody please help me
Photo of Feras Bataineh

Feras Bataineh

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Posted 1 month ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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.I suspect this is because the version of Photoshop you are running has been modified. Follow the instructions here: or contact support directly
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Lewis Kemper

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2 days ago I could edit video in PS now I get the Dynamic Media Server not available message and can't open any video.  Mac OS X 10.13.6  Any suggestions?