LIghtroom Classic: I’m having problems exporting slideshows as mp4

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  • Problem
  • Updated 7 days ago
  • Solved
  • (Edited)
I see that other customers have the same issue dating back 9 months. This needs fixing!
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Daisyg

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Posted 1 week ago

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Rikk Flohr, Official Rep

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Greetings Daisyg,

Using Lightroom Classic 8.1, I had no issue creating a 1080p MP4 slideshow. Can you provide additional information? 

OS? 
Computer Spec?
Lightroom Version?
Number of slides?
Orientation of images in slides?
Music?
Music file format?
[Export Video...] settings?
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Daisyg

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I’m using a new MacBook Pro with the latest OS. Lightroom is also up to date. Slides count is 60. Orientation of images are landscape and portrait, no music . 1080p

I found that if you edit pictures or slideshow then create the video, it gets stuck. To be successful I reboot the machine, reopen Lightroom and if I create the video straight away it completes in less than 5 minutes.
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Rikk Flohr, Official Rep

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Lightroom Classic 8.2 was released yesterday. Go to Help>System Info... and verify you have that version installed. If not, please update. 
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Daisyg

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It works now. Thanks