Elements: Will not update with Error Code: U44M1I210

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  • Updated 10 months ago
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My Elements will not update. I keep getting Error Code: U44M1I210
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Allan May

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Posted 4 years ago

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Photo of Hull


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This solution worked for me:
"25. Re: Updater Error : U44M1I210
networldsystems Community Member networldsystems Apr 22, 2015 5:07 PM (in response to thegator1111)
I experienced this issue while updating Dreamweaver CC 2014. Restarting didn't help. I knew this issue was related to a corrupted archive. I found the archive here (Win8.1): C:\Users\\AppData\Local\Adobe\AAMUpdater\1.0\Install. I extracted the archive manually and sure enough, there were a couple of corrupt files. I deleted the archive and ran the updater again. All is well. Apparently, the updater won't always re-download a corrupt archive; it'll try to use the same corrupt archive over and over.

Hope it helps."

- Thanks to networldsystems

Original problem:
I have the same problem. I have two computers that I am working on simultaneously and I have one installation of PSE13 on each using the same license key. For some reason the first installation worked well and updated correctly, but on my surface pro 3 with the second installation, I cannot apply the update and get error code: U44M1I210

Uninstall/Reinstall does not work. Logging off inside photoshop on my other computer before applying update on my laptop did also not work.

What am I doing wrong?
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paula stone

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what about computer dummies...what do I do? I read it but have no idea what you r talking about
Photo of Hull


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Remove the 'install' folder and all its contents located here:

then restart and try again to update.

( AppData is a hidden directory, you might need to enable show hidden files and folders first:
Photo of Gray


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Hurray Fixed IT!!!

Close Adobe Elements in my case 14.0.

Back ground, operating system Microsoft windows 7 with all updates.

Must be signed in as ‘Administrator’, follow this link, click on ‘Start’ then

Control Panel\All Control Panel Items\User Accounts\Manage Accounts, then make Administrator active.  Shut system down & restart using the Administrator Account.

In Explorer open ‘Tools’ then select ‘Folder Options’ & click on the ‘View’ tab then, select the ‘Show hidden files, folders, and drives’ & close.

As suggested by Adobe I down loaded & installed Adobe Application Manager 10.0 click on to down & install using the link below


then open Internet Tools, then Internet Options, then click on Security, then ‘Trusted Sites’ click ‘Sites’ & enter ‘https://www.adobe.com/uk/#’  in the add entry bar, click on Add & close all open Internet Tool windows.

Open Explorer & follow:

C:\Users\Administrator\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobePSE-14\14.1\setup.zip\payloads, then

Changed folder name from \AdobePSE-14 to \1AdobePSE-14. The folder now renamed '1AdobePSE-14' and all that follows will not be found by anything 'Adobe', good so far, then

Click on Adobe Elements icon to open and when update 14.1 is displayed click on install & sit back whilst it installs, Phew!!!