Photoshop CC: End of file error when I open. how do i fix this error?

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  • Updated 3 years ago
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i just paid for this product and installed on windows 8 and when i go to open photoshop CC it gives me error saying cant open end of file and all you can do is hit ok i have uninstalled and reinstalled it i have even updated it still have same problem and fix that works would be great thanks
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Casey spurlock

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you opening a file while launching Photoshop? or launching Photoshop by itself?
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Casey spurlock

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i have tryed launching it through creative cloud and i have tryed to launch it by it self both way give same error
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hmm. That make me think that either the installation is damaged, or Photoshop can't read a required file.

Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: http://blogs.adobe.com/crawlspace/201...

If that doesn't work, I would try a reinstall.
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Casey spurlock

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nope both did not work still getting same error