Elements: Purchased as a download and it froze in the download process. What should I do?

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  • Updated 4 years ago
  • (Edited)
Tried to contact Adobe, but not open until the morning. Tried using support 24/7 and they told me they would get back to me. Of course no answer. This is very sad about this.
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doreen marsh

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  • frustrated with this process.

Posted 4 years ago

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Chris Cox

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Just try downloading again.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Try doing a direct download from here: http://www.adobe.com/downloads/other-...