Elements 12: When I use certain edits, especially crop it quits and tells me to report to Apple! Why and how to stop please

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  • Updated 1 week ago
  • (Edited)
When I try certain edit function, especially crop using the icon (but not from edit bar) it quits. Why? and how to stop please
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James Slater

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Posted 1 week ago

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Steve Lehman

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Check to see if it is compatible with your OS.  
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James Slater

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Thanks v much. till now has been working well with same OS
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Steve Lehman

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If it worked before and it doesn't now, then the PSE12 is corrupt.  If you have the disc, uninstall what you have, reboot the OS and install it again.  If it doesn't work, the disc was probably corrupt in the first place and it didn't show until now. There's not much more we can do for this, it's not supported anymore.  Tell me if you have a disc for it.  I might have another idea.