I have no idea how to uprade my desktop upgraded for using PHOTOSHOP

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Unable to Install Photoshop 

Sorry, Photoshop won't run on your OS. To continue you'll have to upgrade.
See system requirements
it shows right after I paid and download  creative cloud what should I do 
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YouMi Choi

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Posted 1 month ago

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David Dube

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If you can't figure that out then you might have major difficulty using Photoshop.

You've asked a question but you haven't given us any information on what needs upgrading?  How old is your computer and what version OS are you using?
(Edited)
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Dave Grainger

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Start with clicking on that link that will tell you what the minimum requirements are. Then, see whether your computer meets those requirements.
Since the message said that your OS was not compatible, you are either running something older than Windows 7 or something other than Windows. If you are on an Apple product, you would need to either upgrade from Apple (upgrade the OS) or, as I suspect, your computer itself is not capable and you need a new one. If you are not running either Windows or the newer versions of Apple, then you might be on an OS that just cannot run Photoshop.

If you post here, and give this community a LOT more information about your computer, perhaps we can give you help.

What IS the computer?
What is the operating system that you have in the computer and which version?
How much memory is installed in the computer?
How much storage (disk drive) is in the computer?
What video circuit or video card is in the computer? Is it an "on mother board" video circuit or is it a Video card?

Don't be like the patient who shows up at the doctor's office and says "I need your help" and then clams up and does not give any more information!
(Edited)
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Warren Heaton

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You're either running Windows 7 and need to upgrade to Windows 10, or on a version of macOS before macOS High Sierra 10.13 and need to upgrade to at least that or higher (the current version being macOS Catalina 10.15).

Of course, you'll need to make sure that OS update works with your computer hardware.   If you're not sure that you can upgrade your OS right away, see if you cancel your CC subscription and then come back after you've taken care of it.
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Dave Grainger

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Warren: Windows 7 does support CC. That is why I think she is on  XP or something older... I agree that if she can upgrade to 10 it would be better, but I doubt that her machine will support 10...
(Edited)
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Warren Heaton

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Right... she could be on XP or 7.  
And yes, it's possible that her computer is so old that it can't run Photoshop either.
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David Dube

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I know the message states '...Photoshop won't run on your OS'  however it does also have the system requirements.  It might also be a hardware issue.  I really don't think Photoshop is the best option for her.

She also states that she paid for it but they have a trial period.
(Edited)
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David Dube

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...and those companies need to create ongoing revenue (software and hardware).  
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eartho, Champion

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Dave, tech is actually moving towards appliances... think iPad and iPhone type tech. Hopefully Adobe keeps in mind that many of us have jobs to do and we need software which maintains the complexity.
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David Dube

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Great point!
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Dave Grainger

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While WE have all had a nice conversation, I note that the original individual asking the "question" has given no indication as to whether she has even read or understood all of our attempts to help!
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Dave Grainger

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There is a dichotomy that is widening as regards the Purpose of technology. There are the press the button and magic happens folks, and there are the ones that need to be able to use the intricacies. Photoshop is a complex and powerful system, capable of a lot. I have been  studying and learning for years and am fascinated by what I can do, yet I am far from being the expert that many others have become.  Now that Photoshop has been "ported over" to the iPhone / iPad set, the expectations of "press the button and magic is automatic" has been manifesting in ways such as this person's call for help without study.

Just an observation... not unlike discovering that Revel would offer a kit for a working reactor with "glue tab 36 onto spot 77" assembly instructions."  (No post Grad physics required?)

This is not to say that it isn't great that access to Photoshop for more people on lesser devices. It is a dilemma for Adobe s o how to address both ends of the user spectrum in a way that both are satisfied.