ELEMENTS 12 - I have new Canon T6i, cannot download RAW Files

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  • Updated 3 years ago
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Looks like there is a issue with older versions of Photo Shop Elements, I have 12 and cannot download RAW files, is there a plug in to fix this, or has the issue been fixed in Elements 13? - I have tried calling Adobe and was rerouted to several IT people kind of got tired on the run around and hung up. Thanks for your time.
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Stephen Whetstone

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Posted 3 years ago

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Michel BRETECHER, Champion

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See this faq:
Your camera is too new and only PSE13 can read its own format; PSE12 can't be updated to the ACR 8.8/9 version.
The free solution is to download the Adobe DNGconverter mentioned in the above faq.
It enables you to batch convert a whole folder of your raw files to the DNG raw format that PSE12 can read and edit.