I have lightroom 6.1 and a new computer. Yet slideshow only goes to a black screen. Any fixes to this?

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I have lightroom 6.1 and a new computer. Yet slideshow only goes to a blank screen. Any ideas on how to make slideshow work and get around this bug?
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chris zook

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Posted 2 years ago

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James Hess

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It seems that the slideshow module in Lightroom 6 is dependent on having a compatible graphics card. I don't have a graphics card in my computer, just using the Intel integrated graphics. I see the same behavior in Lightroom CC, but if I go back to Lightroom 4.4 the slideshow works as expected.
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Rikk Flohr, Champion

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Consider updating to 6.4 as it is the latest version.  It may solve your issue. 
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James Hess

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It's possible that it could solve the problem, but I am skeptical. I am using Lightroom CC 2015.4, and I get the same black screen when I try to play a slideshow. Lightroom 4.4 still works correctly. I have in fact had it confirmed by Adobe employees on the Lightroom forum that a compatible graphics card is required in the latest Lightroom for the slideshow to function.
(Edited)
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Timothy O'Callaghan

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I have LR 6.1... mine did not work.  When I checked about whether graphics card was enabled it said it was turned off due to errors. So even with use graphics card unchecked it would not work.
I then went to device manager and did an update on the graphics card driver ....it found a new one and installed.    I tried to enable the graphics card and it still said it turned off due to errors.   I tried slideshow module and still Black.

I then shut down LR and restarted AND IT WORKED !!!!

p.s.  This is total BS for Adobe to REQUIRE someone to upgrade a video card for a basic slideshow module to work with no forewarning.  If this had not fixed it I would be screaming at Adobe.
(Edited)
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Chris Cox

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Adobe is not requiring you to upgrade your video card driver - but basic functionality of your video card *was not working* until you updated the driver to pick up the bug fixes.

Screaming at Adobe won't fix out of date drivers on your system - that is something you need to regularly update to keep your system working correctly.  What you are suggesting is like screaming at the car maker because the gas gauge said "Empty" when you forgot to fill the gas tank.
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chris zook

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Chris, thanks. I have a mew MacBook Pro. Weird that the video card is not updated. I am not a computer scientists, OBVIOUSLY. How would someone like me go about getting the right video card for my Mac?
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Chris Cox

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If you are using a MacBookPro, then you only get updates when Apple updates the OS.
So for the time being you will need to disable GPU acceleration in Lightroom.

On Windows, you can update the drivers more frequently to pick up bug fixes.

And on MacOS with a recent NVIdia card (not an integrated GPU), you can update the drivers from NVidia to pick up bug fixes.
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Timothy O'Callaghan

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Chris Cox,
I think you didn't read the entire post ....the last sentence  said   *IF* updating driver didn't fix it  I would be screaming.