Elements: I just purchased but I get an error 'there has been a problem loading your download.' Where can I download?

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  • Problem
  • Updated 2 weeks ago
  • (Edited)
Where's the product I paid for?
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Mike Moore

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  • Frustrated

Posted 2 weeks ago

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David Converse

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Log into your Adobe ID account on adobe.com and navigate to your product page for your serial # and download: https://accounts.adobe.com/products