I have just bought photoshop I am having trouble installing can you help please?

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
I get adobe installer is already running close other adobe installers and select retry
Photo of The Bell Gallery

The Bell Gallery

  • 5 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of The Bell Gallery

The Bell Gallery

  • 5 Posts
  • 0 Reply Likes
what do I have to do now?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
What exactly is failing?
What error message are you getting?
Photo of The Bell Gallery

The Bell Gallery

  • 5 Posts
  • 0 Reply Likes
does not support 64 bit op system download 64 bit version
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
That doesn't sound right.

Which product, exactly, are you downloading?

Where are you downloading this from?

What OS version are you using?
Photo of The Bell Gallery

The Bell Gallery

  • 5 Posts
  • 0 Reply Likes
windows 7 adobe photoshop 11
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
There is no Photoshop 11. Are you perhaps talking about an older version of Elements 11?

Again, where are you downloading this from?
Photo of The Bell Gallery

The Bell Gallery

  • 5 Posts
  • 0 Reply Likes
do you read me?