Elements 9.03: Suddenly I can't open any files I am working on

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  • Updated 4 years ago
  • (Edited)
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jack russell

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version? Any clues as to what changed to make it not work? Did you add any new software/extensions?

Do you get a specific error?
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jack russell

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Thanks Jeffrey,No error, no new software, I finally found my disk and reinstalled the program, 9.
I can now open the files but they are sized on the screen like a postage stamp,
I tried to resize fill to no avail, I tried to use fit to screen and that didn't work right.
Also I get no tools on left side of the screen. frustrated Jack
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Try restoring your prefs by holding down Ctrl + Alt + Shift when you launch the Editor.
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jack russell

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I have a mac, where is the Alt, can not try your suggestion
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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command + option + shift on a Mac