I have bought a subscription but it says my trail has run out. i have reloaded and signed in and out but still having a problem

  • 1
  • Problem
  • Updated 2 years ago
Photo of michelle geary

michelle geary

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7280 Posts
  • 1655 Reply Likes

Please double check to make sure the Adobe ID you used when purchasing the subscription is the exact same Adobe ID with which you are signing in.