Lightroom: Can't import photos

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  • Problem
  • Updated 3 years ago
  • (Edited)
I used the 30 day free trial I loved it so much. That I bought the lightroom 5 on CD ,it install with now problems, but now that my free trial is over. I can't import any new photos and it will not let me do anything new either. Can you please help me, because I feel like I got ripped off.
Photo of Deja Klemple

Deja Klemple

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Posted 3 years ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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You probably installed something incorrectly. When you installed from the CD, did you then install the updates to version 5.6? And you entered your serial number?

And when you say "it will not let me do anything", what exactly happens? An error message?