I failed to download Lightroom5 properly (apparently). Now when I try to enter my serial number it gives me the choice of "back" or "quit'/

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  • Updated 2 years ago
I failed to download Lightroom5 properly (apparently). Now when I try to enter my serial number it gives me the choice of "back" or "quit'/
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Gay

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  • frustrated

Posted 2 years ago

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Carlos Cardona

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Try to uninstall it? BTW, always say "Mac" or "Windows" so people can help you.
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Victoria Bampton - Lightroom Queen, Champion

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That sounds more like you're entering the wrong serial number - does it have a checkmark against it when entered?