Photoshop: I can't update to 2019 .. Windows 10 Enterprise 2015 LTSB .. 64 bit

  • 1
  • Question
  • Updated 3 months ago
  • (Edited)
Exit Code: 190
Photo of mai mopo

mai mopo

  • 3 Posts
  • 0 Reply Likes

Posted 3 months ago

  • 1
Photo of Steve

Steve

  • 69 Posts
  • 18 Reply Likes
Mai mopo,

Its not provide feedback without specific information about the error. Any error code, text description, etc. A screenshot would be very helpful


Photo of mai mopo

mai mopo

  • 3 Posts
  • 0 Reply Likes
error code 190


Photo of JEA

JEA

  • 325 Posts
  • 191 Reply Likes
Your windows 10 version is too old to support photoshop cc 2019.

https://helpx.adobe.com/photoshop/system-requirements.html
 
Your  Windows 10 Enterprise 2015 LTSB .. 64 bit  is based on the 1507 version of windows 10.

You would need Windows 10 Enterprise 2019 LTSC .. 64 bit (based on windows 10 1809) or newer to support photoshop cc 2019.

https://docs.microsoft.com/en-us/windows/whats-new/ltsc/whats-new-windows-10-2019

(Edited)
Photo of mai mopo

mai mopo

  • 3 Posts
  • 0 Reply Likes
its last update installed on 17/2/2019

2019-02 Cumulative Update for Windows 10 Version 1507 for x64-based Systems (KB4487018)
Photo of JEA

JEA

  • 325 Posts
  • 191 Reply Likes
That's just a security update.

Long term windows only adds security updates.

Just what the error message you posted says, your windows 10 is too old.