I can't register my Photoshop Elements 6 on my new computer: Registrierung Verbindungsfehler (connection error)

  • 1
  • Question
  • Updated 2 years ago
  • (Edited)
I recently installed my Photoshop Elements 6 on my new computer under Windows 7 and tried to register it, but everytime I start it, I get message
Es könnte keine Verbindung zu Adobe hergestellt werden um das Produkt zu registrieren
[Unable to connect to Adobe to register the product]
and when I click on the Register Now button I get the same error message again.
One of the solutions proposed is for me to enable Javascript in my browser (firefox), but to do that I have to know what URL I want to enable it for--and I'm not even using the browser, just Photoshop Elements.  I AM connected to the internet, everything else works fine, just not registration.  What can I do?
Photo of Franklin Frickey

Franklin Frickey

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Michel BRETECHER

Michel BRETECHER, Champion

  • 950 Posts
  • 184 Reply Likes
As far as I know, there is no 'activation' for the old Elements 6. The license code is linked with the specific media (DVD...) and there is no way to find a downloaded installer which will fit your old license code. After installing Windows 10 I have simply used my original DVD with its code and ignored the registration call. Elements 6 works fine for me.