I can't Install Elements 11 on Win 7, theres an error.

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
I got a free adobe Photoshop elements 11 that came with my Wacom tablet, I downloaded it, but every time I try and install it an error accurses, then it says to restart my laptop. I tried to redo it a few times but the same thing happens and I don't know what to do.
Photo of Isabel Brown

Isabel Brown

  • 4 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
What is the exact error message?
What OS version are you using?
Photo of Isabel Brown

Isabel Brown

  • 4 Posts
  • 0 Reply Likes
the message was - "The installation has encountered an error while installing shared Technologies. Please restart your system and try again."
and the product version is 11,0,0,0
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
What OS version are you using?
Photo of Isabel Brown

Isabel Brown

  • 4 Posts
  • 0 Reply Likes
I don't know, how do I find out?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
What Operating System are you using?
What version of that Operating System are you using?
Photo of Isabel Brown

Isabel Brown

  • 4 Posts
  • 0 Reply Likes
windows 7