Lightroom: I can't install because my root filesystem is case sensitive.

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  • Updated 7 months ago
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I need it to be case sensitive for other work that I do. I just reinstalled the OS on my Mac for this and other reasons, and now that I've spent days restoring my files, I discover this?!

How many years does it take to get this fixed? I see forum threads going back to 2009 complaining about this in Adobe products. Hire an intern/co-op student to go through and fix the filenames and references or something.
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James Ladan

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Posted 3 years ago

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john beardsworth

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It doesn't need fixing though, does it? It's always been openly stated in the system requirements and Lightroom isn't at all unusual in not being supported on case sensitive Mac file systems, just as it isn't supported on other less-common platforms. You can always put the photos on a case sensitive drive if you want.
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James Ladan

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I've been running Lightroom for years without trouble, so why would I think to check the system requirements before reinstalling OS X? As a software developer, I'm surprised this would left broken for so long (yes, even knowing about having to weigh development priorities).

To have to either do a complete reinstall or pay a lot of money for a tool that will convert the file system in place is ridiculous. It does that to users and and doesn't need fixing?

Other developers at Adobe must be able to handle case sensitive filesystems just fine -- I see they have a slew of Android apps.
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Steve Sprengel, Champion

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This is not a bug, nor is the program broken, it is being done on purpose.

Lightroom and other Adobe programs are cross platform between Windows that is not a case-sensitive OS and Macs that have the option to be and the same photos and catalog can be used across the two platforms using an external drive for the catalog and photos or a network share for at least the photos.

Photo1.jpg and photo1.jpg being seen as two distinct files on one OS and the same file on the second OS is a problem.
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john beardsworth

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It's unlikely that the vast majority of users would consider it broken, and most other Adobe Mac apps (eg Photoshop, InDesign, Illustrator, Premiere Pro) don't install on case-sensitive systems. I doubt this will ever be a priority, so I recommend reinstalling OSX or doing something like partitioning.
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Marine Ruault

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I totally agree with James. This is a real shame that Adobe dropped support for case sensitive filesystem ... I've been using Lightroom since version 4 without problem on a case sensitive file system and now I purchase an upgrade to version 6 and I cannot install it because my filesystem is case sensitive ... migrating to case insensitive FS is not an option for me so now I cannot upgrade to the latest version and get support for new lenses and cameras. This is a real shame for such a big company to avoid supporting users with a case sensitive FS. Having to support a catalog compatible with both Windows and Mac can be done by storing the file names in their internal database (the catalog) in a case sensitive manner and should not cause any issue. I guess it's more lazyness in making common libraries correctly handle both cases than anything else. 
Now I'll have to move to a another photo development tool and I'll need to keep lightroom 5 to be able to work on my old catalogue and photos !
This is a joke and coming from such a company is really a shame !
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T J

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This reply was created from a merged topic originally titled Lightroom 6 refuses to install on case sensitive volumes.

Lightroom 6 won't install on my case-sensitive filesystem. Reformatting is not an option. I've read all the old support threads saying it's Apple's fault. I bought LR6, my first experience with Adobe, and cannot use it. This specific issue needs to be addressed by a real person.
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Marine Ruault

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This reply was created from a merged topic originally titled Lightroom 6 cannot work on case sensitive filesystem.

This is a real shame that Adobe dropped support for case sensitive filesystem ...
I've been using Lightroom since version 4 without problem on a case sensitive file system and now I purchase an upgrade to version 6 and I cannot install it because my filesystem is case sensitive ... migrating to case insensitive FS is not an option for me so now I cannot upgrade to the latest version and get support for new lenses and cameras.
This is a real shame for such a big company to avoid supporting users with a case sensitive FS, I guess it's just a choice to cut down development costs and nothing more... 
Now I'll have to move to a another photo development tool and I'll need to keep Lightroom 5 to be able to work on my old catalogue and photos !
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Reid Nabinger

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lol all these people saying it doesn't need fixing.  It is absolutely trivial to write a program that is compatible with both paradigms (or *gasp* filesystem-agnostic!).  Come on Adobe, you seriously can't release software that isn't a total pain in the ass, huh?  Every single time.