i can't import images in Lightroom cc2015.3

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  • Updated 4 years ago
  • (Edited)
Photo of Lê Phương Anh

Lê Phương Anh

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Posted 4 years ago

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Photo of Becky Sowada

Becky Sowada, Adobe Employee

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I'm not completely clear on the exact problem you're seeing. From the screenshots, it looks like you are able to select images and start the import, but they don't show up in Library. Is that correct? If not, please clarify the exact problem.

If that is the issue, try selecting just a single image to import. Does that work properly? If so, then try importing images in smaller batches. It could be that there is a file in the mix that is causing the import to stall, and importing in smaller batches of files might help identify which file that is.