Lightroom: I can't get "Reduced functionality" when launching Lightroom

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  • Updated 2 years ago
  • (Edited)
I can't get into Lightroom. Message comes up"LR will open with reduced functionality, go to Help/manage my account to continue using..." But Manage My Account is not enabled. What's happening. My subscription doesn't expire until 26th May 2017, haven't had a reminder yet.
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Ross Beech

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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First, make sure you are signed in with the correct Adobe ID. Quit Lightroom and sign out and back into the Creative Cloud desktop app: