Lightroom: I can't get "Reduced functionality" when launching Lightroom

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
I can't get into Lightroom. Message comes up"LR will open with reduced functionality, go to Help/manage my account to continue using..." But Manage My Account is not enabled. What's happening. My subscription doesn't expire until 26th May 2017, haven't had a reminder yet.
Photo of Ross Beech

Ross Beech

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14046 Posts
  • 1734 Reply Likes
First, make sure you are signed in with the correct Adobe ID. Quit Lightroom and sign out and back into the Creative Cloud desktop app: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html