Lightroom: I can't email photos

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  • Problem
  • Updated 1 month ago
  • (Edited)
I can't email photos from inside Lightroom. I followed the prompts in help to no avail. I downloaded 5.7 but the problem remained. It seems I am missing a drop down menu for email preferences. Email is working on all my other programs.
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Robert Koch

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Posted 4 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Mac? PC? OS Version? Mail Client?
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Robert Koch

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I have PC version running windows 7 and Chrome as my default browser.I do most of my email with aol and I also have Gmail.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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I am able to email with no problem from Outlook and from GMail. I am not certain what this email preferences drop down you are looking for is but I have attached a screenshot of what I think you are looking for:

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Robert Koch

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Thanks that did the trick I was hacked a while back and never updated my password in Lightroom. live and learn.
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david mordaunt

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I have entered my emails no less then thirty times today and to no avail.  I am on windows 10 lightroom 6.14 and within the last 4 months i am no longer able to email photos from any email account  . Please tell me why