Lightroom: I can't email photos

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
I can't email photos from inside Lightroom. I followed the prompts in help to no avail. I downloaded 5.7 but the problem remained. It seems I am missing a drop down menu for email preferences. Email is working on all my other programs.
Photo of Robert Koch

Robert Koch

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Posted 3 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Mac? PC? OS Version? Mail Client?
Photo of Robert Koch

Robert Koch

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I have PC version running windows 7 and Chrome as my default browser.I do most of my email with aol and I also have Gmail.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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I am able to email with no problem from Outlook and from GMail. I am not certain what this email preferences drop down you are looking for is but I have attached a screenshot of what I think you are looking for:

Photo of Robert Koch

Robert Koch

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Thanks that did the trick I was hacked a while back and never updated my password in Lightroom. live and learn.