Photoshop: Cannot uninstall trial version (Windows 8)

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  • Updated 2 years ago
  • (Edited)
can not uninstal trial version adobe cc2017. please help me it is working as virus and doesn't let me using other versions
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Yasemin Kumbasar Gök

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Posted 2 years ago

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David Joyce

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You need to use Creative Cloud. If you open it and let your mouse hover over the wheel symbol adjacent Photoshop CC update, a pull down menu will show uninstall the program. If this does not work, download the Creative Cloud cleanup tool from Adobe.

Finally, if this does not work either, the only option is to user the Microsoft cleanup tool, which can still be downloaded, but is not available from MS any more. Be careful how you use this, because you can delete all your programs.

If you think you have a virus, download one of the online scanners such as Kaspersky before you try any of these.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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