I’m running Win 10. I reinstalled the program and it still will not open. Online advice seems to point to corrupted preferences. I looked for the preferences folder in the PS program files but could not find it. Adobe help is only open during the week. Any other thoughts?
The Appdata folder may be hidden so make sure to "Display Hidden Files" in the folder properties.
The problem is likely in the workspace folder so try that first!
Joel, when I try to open PS while holding CTRL-ALT-Shift, the only option I set is to not open 3rd party plug-ins and did not help.
Also, there is no Adobe Photoshop CC 2015 Prefs.psp in settings but I did rename Workspace Prefs.psp and... it opened! OMG!
I checked preferences (under edit) in the open program and they are still there. So far so good...
Thank you so much!
Do I still need to rename these folders? Do I need to move Workspace Prefs.psp file inside one of these folders? Which one?
I copied Workspace Prefs.psp file and renamed it - Julianna-prefs.psp. Where do I go from there? I'm not able to open PS still.
Your reply will be greatly appreciated.