I cannot change from JPG to DNG, it is locked in JPG mode

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I cannot change from JPG to DNG, it is locked in JPG mode
Photo of Pilar Goyoaga

Pilar Goyoaga

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Posted 1 month ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Pilar -some modes are only available for JPG and others for DNG. I have a few questions that will help figure out what is going on for you. 

Are you using iOS or Android?
What is your device model?
What is your device OS version number?
Photo of Pilar Goyoaga

Pilar Goyoaga

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I use IOS I have iPhone 11, I have already taken photos in DNG mode but now I can not. ¿Can it have to do with the premium option? , I'm not premium
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Rikk Flohr, Official Rep

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When you first start using Lightroom, you have a fully functional trial. When your trial expires, several features are disabled and then only available to subscribers.