Elements 10: I can’t open the application today

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  • Problem
  • Updated 3 years ago
  • (Edited)
It doesn’t respond. I need to use it. Why won’t it work?
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Simon Wilder

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Mac App store version?
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Chris Cox

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What OS version are you using?
When does it stop responding?

If you are using the MacAppp store purchased product -- Apple has a problem with the MacApp store currently that is preventing many products from launching.
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Simon Wilder

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Oh, thanks. I needed to upgrade my version. Although I don't see why it's so much more expensive in the UK than the US or why it takes so long to supply a serial number.