I can't draw using my tablet - lines are showing in wrong places

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  • Updated 4 years ago
I can't draw on my Tablet Hanvon Art Master. He works good in other programs. I just installed Photoshop CC and everything I'm drawing is showing in a wrong place and turned 180o. Please help. :(
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Katarzyna Sobczyńska

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  • frustrated

Posted 4 years ago

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Chris Cox

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You are describing a bug in your tablet driver software.
Have you contacted your tablet maker for updated drivers?
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Katarzyna Sobczyńska

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How can it be bug in my tablet driver software? I have this tablet ~2 years and I never had a problem with it. And I used a lot of programs. :/

The weirdest thing is that I can do everything in Photoshop CC with my tablet but draw...
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Chris Cox

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It is a bug with the tablet driver software. Photoshop gets the coordinates from the OS, which gets them from the tablet driver software. Photoshop uses the OS APIs (WinTab or Ink on Windows, tablet events on MacOS) to get the information, and uses it directly. The only part here that could fail for some tablets and not others is the driver.

Plus, we've seen similar errors from off-brand tablet makers -- and they have to update their drivers to fix the bugs.

Photoshop does use more of the tablet APIs than most other applications, and does encounter more driver bugs because of that.
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Katarzyna Sobczyńska

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"off-brand"? Lol. Fascinating that I'm using this off-brand tablets for a really long time and I never had a problems like with Wacom products. I see Adobe is the only, like always. For people who are interested in graphic Hanvon is not an off-brand tablet maker...
Yeah I will try to update drivers, thank God I just bought subscription for Photoshop and I can withdraw my money if it don't work. :)
Thanks.