PHOTOSHOP: I can no longer save in different file formats such as JPEG and other file extensions. My options for saving a file have disappeared.

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I can no longer save a file as a JPEG as well as other file extensions are missing in my drop down save as-menu, I recently took my computer in for a cleaning now I can no longer see all the options that used to be there for saving files in different formats in the drop down menu.
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Aaron Mackey

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  • frustrated

Posted 4 years ago

  • 1
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Chris Cox

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Check the image color mode and bit depth.
Formats that don't support saving the current document will not be shown.

JPEG only supports 8 bit/channel RGB, CMYK, and Grayscale.
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Aaron Mackey

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Thank you sooooo Much! this solved my problem I had it in 16 bits/channel I changed it to 8/bits/channel and now I can save files in any format. I'm So Happy Now!
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lia papa

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i have the same problem with Aaron.i already have it in 8bit/channel RGB but still i can not save my files in different formats. Could you please help me??
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Chris Cox

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Something about the document is preventing it from using the other file formats.
What size is the document, in pixels?
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lia papa

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yeap, i just realized that my file was too large.now the problem is solved. thank you anyways:)