I CAN login into adobe forum and post question but then Safari/Firefox CAN"T open the page

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  • Updated 4 years ago

This conversation has been merged. Please reference the main conversation: Can't login to adobe forums

I am able to login with my email and password, it shows that I am logged in and I can write a question, but when I try to post it I get an error message that Safari can't open the page because" too many redirects occurred trying to open the https:??forums.adobe..."). Same thing with Firefox (redirecting the request for this address in a way that will never complete). I have reviewed with Apple Support and taken all of the steps they could think of including erasing history, emptying caches, removing all website data from Safari.Tried with iMac and then took iPhone off of wifi and tried that. All failed. This has always happened to me, I have never been able to access the adobe help forums, whether I enter the site from the internet of directly from the help link in the Premiere Elements program.
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suzanne nadeau

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Posted 4 years ago

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