Premiere Elements 13: After installation I can not activate, get error message (can not activate serial number)

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  • Updated 4 years ago
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eddy neirynck

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Posted 4 years ago

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4 years ago
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you install from your DVD? From what I can see it looks like your product serial registered on January 16. Did you register in on adobe.com? Or were you able to install and activate?
4 years ago
Photo of eddy neirynck

eddy neirynck

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i did instal from dvd entered serial nr.
i am register in adobe
my adobe id is oké
i was not able to activate
4 years ago
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eddy neirynck

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after instal i entered the serial in my adobe id
where i can find it back as registrated.
but stil no use for adobe premiere.

now i sended the product back to the reseller.

i'm donna order a new version of premiere and try again
maybe more luck with the new version
i also looked to my hostfile there is nothing that points to adobe to be blocked.
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