Lightroom Mobile: I am unable to open raw files on iPad

  • 2
  • Question
  • Updated 3 months ago
  • (Edited)
Even though I have a premium account of Lightroom, when I try to add RAW files from WD Passport, the files look disabled and I can’t open them.
Photo of vijay kamat

vijay kamat

  • 1 Post
  • 0 Reply Likes

Posted 3 months ago

  • 2
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7541 Posts
  • 1729 Reply Likes
Greetings vijay,

What is your current installed version number of Lightroom Mobile?
What is your current iOS installed version number? 
Can you see the files on your passport in the Files section of iOS?