Photoshop CS6: Exported PDFs results in text not rendered correctly

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  • Updated 4 years ago
  • (Edited)
I have updated a flyer for a client and when I try and create a PDF using Photoshop CS6 the result is awful. If I save as JPG and then convert to PDF it works fine. See attached screen shot of saved JPG and saved PDF file.

In photohsop I tried several ways of saving, none made any difference. This was saved as no layers, press quality.

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coyoteD

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Posted 4 years ago

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David, Official Rep

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Howdy Coyote,

Try flattening or even rasterizing the image before saving as PDF.  I recall there was a bug with CS6 which we fixed in a later release, but by rasterizing the image, you should get the same effect.

Thanks,
David
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coyoteD

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Hi David,

I am sure rasterizing would work, but then all the benefits of using PDF format are gone. When open in a PDF viewer, you can't select text, click on a phone number, search, etc. Plus resulting file size is larger.

I have been assuming since I am doing subscription from Adobe I always have latest Photoshop. I just checked and my version is 13.1.2 x64

Jeff
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David, Official Rep

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Hiya Jeff,

No, the latest version of Photoshop available to the public is 15.2.1, so you're more than two versions behind.  I believe you'll find that when you upgrade, you PDF problems will disappear.  If not, please let me know and I'll get to the bottom of it.

To upgrade, launch your Creative Cloud app and go to the Apps tab at the top.  You should see Photoshop in the list and an Upgrade button to the right of it.  Click it and you after it downloads and installs, you should be golden.

Thanks,
David
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Adam Ross

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He means he has the latest CS6 update, not CC.
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David, Official Rep

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As I recall, this bug WAS fixed a while ago in Photoshop CC -- I remember verifying it.  That gives you two options -- either upgrade to the latest version OR simply rasterize your layer before printing.  If you're worried about losing the ability to edit your document, then save it, THEN rasterize it, then print it, and DISCARD the rasterized version.

Thanks,
David
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coyoteD

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p.s. Yesterday I shipped a "rasterized" version (saved files in JPG then converted to PDF using Acrobat) to customer, so this is not as urgent now. I doubt they will notice lack of edit capabilities anytime soon, but still I hate doing that.