Lightroom: Not updating to the latest version

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
I activated LR & PS on my Macbook Air. Now that I want to have my second copy on my Macbook Pro, LR does not update to the latest version.
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Amir Tavakoli

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  • frustrated

Posted 2 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version are you stuck on? Do you get a specific error when you try and update from the Creative Cloud desktop app?
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Amir Tavakoli

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I'm stuck on the 2015 Release, and do not get any error messages. It's as if I'm on the trial version.
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Rikk Flohr, Official Rep

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Go to Help>System Info...  and get us the exact build number you currently have installed. 
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Amir Tavakoli

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Thanks for the reply. It says: "Build: Uninitialized"
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Rikk Flohr, Official Rep

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The line should read like this: Lightroom version: CC 2015.6.1 [ XXXXXX ]
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Amir Tavakoli

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Here's what I have:
Lightroom version:  CC 2015 [1014445]
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Rikk Flohr, Official Rep

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Since you have this version installed, follow the instructions here: http://blogs.adobe.com/lightroomjournal/2013/06/keeping-lightroom-up-to-date.html
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Amir Tavakoli

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Thank you. It worked.