Photoshop: CEPHTMLEngine bug using more than 100% of CPU on 2016 macbook with highest specs.

  • 6
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Guys you have a serious bug that makes me unable to continue using creative cloud until you solve it. Every time I launch a creative cloud app, a task called CEPHtmlEngine uses 100%+ of my CPU and basically destroys the fans on my macbook pro (2015 highest specs). The problem is all over google and it's definitely coming from Creative Cloud, so please solve it unless you want even more people abandoning Adobe for tools like Sketch and Affinity.
Photo of Carlos Lagrange

Carlos Lagrange

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 6
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14049 Posts
  • 1735 Reply Likes
Official Response
This issue should be fixed in the Creative Cloud desktop update (Version 3.6.0.248 released on 04/12/2016) that went out over the past couple days:

https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

If you don't have the update, you can restart either your computer or the CC desktop app to trigger the update.