PHOTOSHOP CC: HP Print Settings issue.

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  • Updated 4 years ago
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I have an HP Officejet Pro 8000 printer. When I go into the print options in Photoshop CC and select PRINT SETTINGS, I do not get the normal screen layout. Instead I get strange hieroglyphics in the tab options and all the pull down menus are blank so no settings can be selected. This does not happen in Word or Lightroom. I have uninstalled and reinstalled both Photoshop CC and the HP drivers to no effect. Can anyone please help me?
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Trevor Hicks

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Posted 4 years ago

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Chris Cox

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OK, from that command you are accessing the printer driver/OS settings - and it sounds like you may have those settings on a different display (which is not visible to you right now), or the driver/OS settings dialog is messed up somehow.
You probably need to contact HP about how to reset the printer driver dialog settings.