HP Spectre laptop or Lightroom program bug

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  • Updated 4 weeks ago
Hi there, anyone experiencing a problem with the Lightroom product when working on HP Spectre laptop, it seems to repeat when I try to save pictures after modifying them in the Lightroom, to the local drive. My screen goes dark and I need to restart my laptop? I am curently on the the 7 days trial period and thinking if I should subscribe if this continues. To be fair it does not happen every single time I save a picture but I have observed it recently at least during 5 occasions during last 2 days.  Thanks
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David Stepan

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Posted 4 weeks ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi David, are you on Mac or Windows? What you describe sounds like a bad graphics driver. Updating the graphics driver on your computer might help.
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David Stepan

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Windows 10. thanks for your reply