Photoshop Elements: How to select rear paper tray in Canon printer for Mac PSE 10?

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  • Updated 6 years ago
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I am using PSE 10 on a Mac. My Canon printer has two paper trays - one for photos, one for documents. I cannot locate where to select the rear paper tray for photos. This is possible on a PC since it allows you to use the Canon print properties menu. However, the Mac does not allow me to utilize these properties. Perhaps this menu is located someplace I don't know about.
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Gillian Gontard

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Posted 6 years ago

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Brett N, Official Rep

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Photoshop Elements doesn't know that you have a rear or front printer tray and has no options internally to choose such a thing. However, once you have clicked the Print button within the Print dialog, you will be given the Print options from your printer. The ability to select which tray to use, likely under the Paper Handling section.
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Walt

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I have the opposite problem. I'm running PSE 10 on a PC with Windows 7 and I have a Canon MP560 with rear and cassette paper trays. I would like to change the DEFAULT tray from rear to cassette. I can select and print from either tray. BUT, if I select the cassette tray and try to set it as the default (advanced properties), the next time I print the same document, the rear tray is selected and I have to reselect the cassette tray. . . . help
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Chris Cox

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Again, applications don't know or have about or have any control over the paper source -- all of that is handled in the printer driver itself (the options for your specific printer).
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Walt

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If I am in PSE 10, it shows the Paper Source as Rear Tray (File-Print-Advanced Settings). If I simultaneously open the printer properties (Start-Control Panel-Hardware & Sound-Devices & Printers-Canon MP560 series Printer Printing Preferences), I get exactly the same window display, Except it shows the paper source as Cassette. Both of these windows are open at the same time and show different paper sources. For all programs, other than PSE10, the default paper source is the cassette, as indicated in the windows printers properties. How do I get PSE10 to recognize the system settings???
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Brett N, Official Rep

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It seems there is something preventing PSE correctly communicating with the printer driver. Start with simply recreating the Elements preferences (hold down Ctrl+Alt+Shift when launching the Organizer, if you get the timing right you will be asked to delete the setting file, do so). If that doesn't work, try disabling security software which my block the connection between PSE and the driver.