ELEMENTS 12: How do I retrieve my lost albums on my laptop with windows 8? The program has frozen and I can't re-load.

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  • Updated 4 years ago
  • (Edited)
On laptop with windows 8 I have lost the albums I created and cannot re-create them as the programme appears to be locked. I have re-started and tried many times. I have been unable to contact customer service. Can you help?
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David Veal

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Posted 4 years ago

  • 1
Photo of David Veal

David Veal

  • 4 Posts
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Frustrated and angry. Elements 12 doesn't seem to work