How do I have Photoshop deactivated from a completely crashed computer so I can reinstall it on a new, actually rebuilt, computer?

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  • Updated 4 years ago
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I upgraded to Windows 8 (mistake) then further to Windows 8.1 (bigger mistake) moved in Photoshop, and other programs in, when a few days later the whole system crashed. Nothing I did would open it up. In total frustration I set the whole thing aside. Since it is impossible to get a copy of Windows 7 Pro I rebuilt the computer and reinstalled Windows 8, NO Upgrade beyond, and want to install Photoshop. But you may have it on record, that it exists on a now non-existant computer.
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JOSE LOPEZ

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Posted 4 years ago

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Chris Cox

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No, but if you have installed it too many times without deactivating, then you may need to call Adobe Customer Support to explain why you haven't been able to deactivate - so they can reset your activations.
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JOSE LOPEZ

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Okay, Thanks. This will be the third time. Thanks again.