Photoshop: How do I get Photoshop from my old computer to new one after old computer has died? It is CS5 and I still have CD, box etc.

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  • Updated 6 years ago
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Photo of Chelsea pike

Chelsea pike

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Posted 6 years ago

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Photo of Chris Cox

Chris Cox

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Just install it on the new computer. If there is an activation problem (which isn't likely), contact Adobe Customer Support and explain the situation.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
If you have your serial # but you computer doesn't have a DVD drive, you can download older version installers here: http://www.adobe.com/downloads/other-...

As Chris mentions, if you need to recover activation from a broken computer, go to this page and work with a chat agent. They should be able to restore your activation: http://helpx.adobe.com/x-productkb/po...

If you still have access to the computer, and it's still working, make sure you deactivate your product prior to disposing of, or selling the old computer: http://helpx.adobe.com/x-productkb/po...