Photoshop: How do I get Photoshop from my old computer to new one after old computer has died? It is CS5 and I still have CD, box etc.

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  • Updated 4 years ago
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Photo of Chelsea pike

Chelsea pike

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
If you have your serial # but you computer doesn't have a DVD drive, you can download older version installers here: http://www.adobe.com/downloads/other-...

As Chris mentions, if you need to recover activation from a broken computer, go to this page and work with a chat agent. They should be able to restore your activation: http://helpx.adobe.com/x-productkb/po...

If you still have access to the computer, and it's still working, make sure you deactivate your product prior to disposing of, or selling the old computer: http://helpx.adobe.com/x-productkb/po...