How do I get help accessing, modifying or cancelling my service/subscriptions?

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  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Revel - Transition | End of Service

I need help modifying, making changes to, or canceling service subscription.
I'm having trouble accessing or connecting to my service, subscription or account information.

How do I do I get help?
Photo of Photoshop FAQ

Photoshop FAQ, Official Rep

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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Because these issues often require sharing personal information, they aren't very well suited to being answered directly on this site. Please see the following Self-Help topics for instructions:

Adobe account, Password, and Sign In FAQ

I'd Like to Cancel My Online Subscription - Photoshop.com, Elements Plus, Adobe Revel (formerly Carousel)

Creative Suite Subscriptions FAQ

If you've tried all the Self-Help options and still need help, please visit the following link to work with a chat support agent:

Digital Imaging Product Chat Support