How do I delete my Adobe ID?

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  • Question
  • Updated 4 months ago
  • Answered
  • (Edited)
Last year I returned the combo of PH PR and PH EL and was refunded for the product but not the subscription. I just purchased the version 9 and everything was working fine, the first time. Then My subscription from last year ranout and now my account is suspended and crweshing my system. How can this be so hard for your people to fix? I have spokien with 4 people and no one can understand so now i am over this after a wekk of this I just removed the software and i do not care if i get a refund from dell or not. Now all I want to do is to cancle my adobe ID to be rid of you thieves
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Jason Sparks

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  • frustrated

Posted 9 years ago

  • 34
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Jason Sparks

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This i9s a long story that I will not repeat again bu7t the su8bscription controls your softeware and I have a unique set of problem and it appears that I will have to go to t5he crri8dit card company to fix this. It can happen and as a final cut pro user also gtive up on adobeI have deacivated my product and weather or not I get a credit I will never use an a`bode product again
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Jason Sparks

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The sad part about my problem is that if someone from adobe just followed your own history on me it is so easy to see the issue and it is so easy to fix without me spending more money. Money is not even the point. I ( currently have a subscription account with o files in it and it is suspended. It was part of a purchase from last year that was returned. I was refunded for everything except for the subscription last year. This year I just purchase VERSION 9 and for the first time it works until this subscription suspending my account. I have deacvitated the product and now all I want to do before I throw it in the trash,( my new copy of version 9) is unsuspend my account so I can delete it. All someone from adobe has to do is look at JasonSparks.phohoshop.com and they would see an empty account. I am entitled to 2 GB and the Plus features since this was never refunded to me. What do I get no help, no support just tell me to buy more. Adobe is no APPLE AND FINAL CUT PRO IS SUCH A BETTER PRODUCT THAT i WAS STUPID TO USE YOURS
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Jason Sparks

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I want to remove my adobe ID

This reply was created from a merged topic originally titled
how do I delete my adobe ID.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Jason,

Brett will contact you directly to remove your Adobe ID and Photoshop.com accounts. Thanks.
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Brett N, Official Rep

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Done
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Mairenn Lion

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Brett, thank you for deletting. But now I have a problem: my behance account was linked to my adobe account. How can I use it now? Thank you for the answer. www.behance.net/mairenlion
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Brett N, Official Rep

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Deleting the account means removing all access to items attached to that account. While we always try to avoid deleting files, which is why your Behance page is still live, deleting your account means you can no longer make changes to your Behance page. If you want to continue using Behance, you must have an account. 
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Mairenn Lion

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It was my mistake,  I have forgotten the password of Adobe ID and of my email, that's why I asked to delete it. Now I have made a new Adobe account. Thank you! My problem is solved now :)
(Edited)
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Brett N, Official Rep

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If you have forgotten your password, you can use the "Forgot Password?" link on the login page to reset the password to something new. 

You can create a new Adobe account, but this will not be in any way connected to the previous account or your content on Behance. 

I'll see if there is anyway we can recover the account you asked us to remove. 
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Brett N, Official Rep

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It looks like we may have been able to recover you account because of the short interval. You will have to reset your password (and should see an email prompting for this to occur). Hopefully nothing has been lost from your account.
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Isabella Stutzman

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I accidentally created a this new account because I could not remember the email associated with my original account. Could you please delete it?
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Jason Sparks

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Brent I just want to remove my id. You say that this subscription will not harm the product but it will when you suspend it. Yopuy are constantly promopted for a new credit card and everytime you use the organizer the system hangs and crashes. at this point I have dectivated the product and I am past the dell 21 day return so you get to keep the sale. At the end of the day everyone lost here becuase my experience with your Premier product started in 2003. that was the 3.0 version This current version I really liked but after this experience I want my adobe id deleted so that my account is gone. having the id caused this issue
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Jason Sparks

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i want jasonsparks.photoshop deleted also
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Jason Sparks

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you had actually done the impossible I purchased your product again because your refunded me last year had I known this is whewre it was to lead. anyway i was mad now I am over it so please help me regain my name back from adobe.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like Brett was able to connect with you to resolve this. Thanks for contacting us.
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Jason Sparks

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Wrong, I was only able to make your product work by creating a new adobe ID the way you product works equals about 500 system cashes to edit one-minute of video. Your current product is the most unstable of all of your versions and I have files a report with mircosoft since my system tells me that this product is not compatible and they will let me know when there is a solution..
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Jason Sparks

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I was trying to see if I should buy flash pro but based on the sleazy sales and lack of support after trying to resolve the stupidity of your terrible support I gave up. But no one from your company ever tried to look beyond the pre wrtten script-so I gave up
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Jason Sparks

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I hope I can do a case study and use adobe as my example of what went wrong with us busienss
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Jason Sparks

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I hate the service and the lack of knowledge that I have encountered with adobe
it is the worst company who once was the best
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Jason Sparks

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so no none of my issues have ever been resolved and there is no satisfaction with your loser company
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Jason Sparks

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So Becuase it is impossible for me to get anyopne who can do anything I think this forum is a joke
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Reivon Arra Francesca Santiago

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i want to delete my whole account in adobe.
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Brett N, Official Rep

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I tried looking up an account for you but there isn't really anything. We have your email address, but nothing else. I can remove your email address from our system though.
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alia bedoya

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How do I delete my adobe id?
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alia bedoya

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I have photoshop,but do not use it anymore...
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Jason Sparks

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this problem has never gone away

both you and dell should be sued by the state of New York I guess that is my only alternitive
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Ellen love

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I need to have my account deleted from adobe id. Can you do that for me?
Thanks.
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Brett N, Official Rep

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Ellen, your account is empty. All we have is your email address on record along with your name. Is there some reason you need this information removed?
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Brett N, Official Rep

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We don't use any of our customer's information for marketing purposes. But you may occasionally receive information about your existing purchases, such as updates. Marketing materials have to be signed up for specifically.
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Joe Smith

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I want my Adobe I D and email address deleted
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Joe Smith

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I do not use it...
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Etienne van Delden

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I wish to delete my adobe id account.
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Brett N, Official Rep

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Done
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Kathryn Bishop

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Can someone delete my adobe id account?? I don't know how to do anything with this stuff.. I'm only 16 and the only thing i can do on computers is my assignments for school, facebook, skype, youtube and a couple of other stuff.. so can someone please help me!?!?!?
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Brett N, Official Rep

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I found an account with a similar email address to the one used to registered this web site's log in. However, the account is entirely blank. There is nothing there to delete.
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Pattie F., Official Rep

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Michelle,

Are you asking for your Revel account to be deleted or your adobe id and everything related to it? That would include all serial number information to all adobe products you may have purchased and registered. All Photoshop.com sharing and storage accounts have already been deleted since the offering has been discontinued.

Pattie
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michelle esterkin

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I already sent an email to adobe privacy confirming that I want the deactivation of the account, with everything related to it. So I would appreciate if any of you could do it as soon as possible!
Thank you very much for your help
michelle
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Maria Zennheiser

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I want my Adobe ID account deleted, together with everything that goes with it ASAP please.
Thanks
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Brett N, Official Rep

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This was an almost entirely blank account. But it has been removed.
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cristina haber

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I want to delete my account too..please help me.. THANK YOU!
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Brett N, Official Rep

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Christina, your account had even less information in it. But it is now gone.
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cristina haber

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Thank you.. :)
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tony howell

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Hi please delete my adobe account and all associated programs
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Mis Misiu

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I would like to close my Adobe ID
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Brett N, Official Rep

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Done
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Chloe Kim

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I would like to delete my Adobe ID as well
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jeannestorck

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Please delete my Adobe ID and old Behance account as well. 
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Eszter Mezey

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I would like to delete my Adobe ID as well.
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Kevin Locke

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I would like to have my Adobe ID account deleted
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Aldo Fregoso

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I would also like to remove my Adobe ID completely, thanks in advance.
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Brett N, Official Rep

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Done
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Brett N, Official Rep

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I would recommend anyone posting their email address here to edit their posts to remove them.
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spignot2

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Please delete my Adobe ID
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Brett N, Official Rep

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Done
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Lil Her

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Please delete my Adobe ID. Thanks in advance.
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Brett N, Official Rep

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Done
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Ricardo Sanz

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Please delete my Adobe ID, thank you
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Brett N, Official Rep

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Done
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Salem Kaadan

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Hey Brett N & Adobe.

Can you please delete my account.

Thank you so much!
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Brett N, Official Rep

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Done
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Drake McKey

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Please delete my account. Thank you.
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Brett N, Official Rep

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Done
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dar

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OK, but.. please stop send notifications about this question! How do I disable notification when my adobe ID has been deleted ?!
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Brett N, Official Rep

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This web site is not hosted by Adobe, it is hosted by Get Satisfaction, so deleting your account in our systems will not do anything about send notifications from this site. Just like any other forum, if you don't want to receive notifications when the post is updated, you need to unsubscribe from that post. See this link: http://feedback.photoshop.com/photoshop_family/topics/feedback_site_how_do_i_unsubscribe_from_email_...
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Gracie Waldner

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I wish to delete my account. Thank you.
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Brett N, Official Rep

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Done
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Jakub Spitzer

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Hello Brett N, can you please delete my account.

Thank you very much!
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Brett N, Official Rep

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Done
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Frank Kallas

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I would like to remove my adobe ID.
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Brett N, Official Rep

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Done