Elements: How do I reinstall Elements 9?

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  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
I lost my PSE 9 when my laptop was stolen and the only way to replace it is to spend $99 to "upgrade" to v. 12. That is patently unfair.
Photo of Larry Banowsky

Larry Banowsky

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  • frustrated

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
I see your serial # for Elements 9 is registered under your Adobe ID. Did you also lose your install disk? If so, you can download a copy here and use the serial # registered to your account to activate:

http://prodesigntools.com/photoshop-e...

(Be sure to follow the Very Important Instructions on the page to avoid error)

If you're getting an error about your product already being activated on 2 systems, go to this page and work with a chat agent. They should be able to restore your activation: http://helpx.adobe.com/x-productkb/po...