How can I unsubscribe the e-mails from Photoshop family?

  • 2
  • Question
  • Updated 3 years ago
  • Answered

This conversation has been merged. Please reference the main conversation: Feedback Site: How do I unsubscribe from Email Notifications from this site?

Photo of Sepp Stoop

Sepp Stoop

  • 6 Posts
  • 1 Reply Like

Posted 6 years ago

  • 2
Photo of Les Cornwell

Les Cornwell

  • 109 Posts
  • 19 Reply Likes

1. Click on your name in any of the topics you participated in.
2. You'll get the following window

3. Just press the 'Unfollow' button. :)

4. Alternatively, in your Mail program:
Photo of Barbara Beck-Azar

Barbara Beck-Azar

  • 2 Posts
  • 0 Reply Likes
While I like the site, I don't like receiving over a 100 emails a day from Photoshop Family with dozens of topics. There is nowhere in the email that has a click-able UNFOLLOW. I tried your suggestions, nothing like that exists in my email or login site.

As well there is no profile to show me exactly what I signed up for and where I can unfollow those topics.

In the email at the bottom there is this line:
To stop receiving notifications about Photoshop, click here. Don't reply directly to this email.
Create a customer community for your company at

When you click it takes you to the regular site with no explanation about unsubscribing.
Photo of Banjojoe


  • 1 Post
  • 0 Reply Likes
I've tried for hours using every bit of info I know and still get enough emails to choke a horse. Even following the info in here doesn't do any good.
Photo of Gordon Case

Gordon Case

  • 3 Posts
  • 0 Reply Likes
Yep, here too. Adobe should be ashamed of how they handle this. there should be a simple unsubscribe process. When I go to the link all of the radio buttons are unchecked yet tons of crap emails keep coming. Going to flag it as spam.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 17097 Posts
  • 2918 Reply Likes
Gordon, I notice you are using two user accounts on the site. One with a gmail account and another fromĀ nvbell. I suspect you've unsubscribed from one and not the other.

This conversation is no longer open for comments or replies.