How can I unsubscribe the e-mails from Photoshop family?

  • 2
  • Question
  • Updated 12 months ago
  • Answered
Photo of Sepp Stoop

Sepp Stoop

  • 6 Posts
  • 1 Reply Like

Posted 4 years ago

  • 2
Photo of Les Cornwell

Les Cornwell

  • 105 Posts
  • 18 Reply Likes
http://feedback.photoshop.com/photosh...

1. Click on your name in any of the topics you participated in.
2. You'll get the following window


3. Just press the 'Unfollow' button. :)

4. Alternatively, in your Mail program:
Photo of Barbara Beck-Azar

Barbara Beck-Azar

  • 2 Posts
  • 0 Reply Likes
While I like the site, I don't like receiving over a 100 emails a day from Photoshop Family with dozens of topics. There is nowhere in the email that has a click-able UNFOLLOW. I tried your suggestions, nothing like that exists in my email or login site.

As well there is no profile to show me exactly what I signed up for and where I can unfollow those topics.

In the email at the bottom there is this line:
To stop receiving notifications about Photoshop, click here. Don't reply directly to this email.
Create a customer community for your company at GetSatisfaction.com.

When you click it takes you to the regular site with no explanation about unsubscribing.
Photo of Banjojoe

Banjojoe

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I've tried for hours using every bit of info I know and still get enough emails to choke a horse. Even following the info in here doesn't do any good.
Photo of Gordon Case

Gordon Case

  • 3 Posts
  • 0 Reply Likes
Yep, here too. Adobe should be ashamed of how they handle this. there should be a simple unsubscribe process. When I go to the link all of the radio buttons are unchecked yet tons of crap emails keep coming. Going to flag it as spam.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13943 Posts
  • 1656 Reply Likes
Gordon, I notice you are using two user accounts on the site. One with a gmail account and another fromĀ nvbell. I suspect you've unsubscribed from one and not the other.