Express: I like the old version better. Where did my features go?

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  • Question
  • Updated 3 years ago
  • (Edited)
I updated the to the new version of photoshop express and I hate it is there any way I can go back to the old one
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Stacy Rodriguez

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  • Really depressed

Posted 5 years ago

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Ian Parks, Employee

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Official Response
Hi there,
I am sorry many of you are frustrated with the new version. We made the choice to move forward with a new rendering engine which gives us significantly improved editing and capabilities. Unfortunately, that hindered us from being capable of some previous effects and borders. This decision was driven by low usage numbers on the effects we were no longer capable of, which I apologize affected your workflows. We hope you like the premium looks that we developed which are free to you if you restore your purchases (settings menu). We also took the step to create brand new borders, which we will continue to add to as we go along. Again, I apologize that the features you used previously are no longer available. We hope you continue to use the product and give the new features a shot.

Sincerely,
Ian Parks
Product Manager
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Pattie F., Official Rep

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Official Response
You all might want to check out the information at this link. It explains how to restore your apps and explains the looks, premium looks, and borders in Photoshop Express 3.0:

http://forums.adobe.com/thread/1295813

I hope this helps.

Pattie
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Pattie F., Official Rep

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Official Response
We know many of you really liked the previous version of Photoshop Express and have asked for us to keep two versions on the app store. Unfortunately, we are unable to list more than one version on the app store. We do understand that there are some effects and borders that are not available in the current version.

A new version will be released shortly that will include the Sharpen tool that some of you have been requesting. We are also working on adding several additional looks and many symmetrical borders, similar to those you used in previous versions. These features will be added in the near future. We appreciate your patience.

Pattie
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Pattie F., Official Rep

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Official Response
For those who wish to restore an old version of Photoshop Express:
Please see the FAQ: http://forums.adobe.com/thread/1298203
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Pattie F., Official Rep

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Official Response
Several of you have suggested putting two independent apps on the app store.
Although it is possible to put two independent apps in the app store, when in app purchases are involved, it is much more complicated. Unfortunately, we do not have a way to satisfy your request to create a separate app for the old version while also retaining your purchases, because they are now associated with the new app. The other way around would not work either, because if we made the current version a new app, then all of the users who made in app purchases from that one would no longer have them. I hope that help clarify the issue.

Pattie
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Pattie F., Official Rep

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Official Response
For those of you who would like to give input on which features, borders, and effects are implemented in the next versions of Photoshop Express, we invite you to take our survey. Please go to this link if you would like to offer your input in these areas. Thank you.

https://www.surveymonkey.com/s/DYGG2RH