Photoshop Express: How can I get back d package that I had purchased ?

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  • Updated 6 years ago
  • (Edited)
I installed the photoshop express in iPad 2, n I bought the package ( which can reduce the noise of the photo ) , but after I update my iPad 2 to I.O.S 5, n I reinstall this app again with d same iTunes account I used last time ,but it says I hav to purchase again for the package ...hw can I get back the package? It's quite expensive to buy it again
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Wendy Gan

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  • anxious

Posted 7 years ago

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Charlie D, Official Rep

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Hi Wendy, I'm just skimming older posts, and noticed this one never got a reply. Did you resolve your issue? Photoshop Express app Settings has a Restore Purchase button. Enter the same iTunes user name and password that originally bought the app, and you will not be charged again for it.
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Lora Geames

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I purchase for 1.99 as well and my phone got damaged and exchanged. the new phone does not have where I upgraded. how do I get it bavk
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Charlie D, Official Rep

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Hi Lora

Download Photoshop Express again from the app store using the same Apple ID that originally downloaded the app and made the add-on purchase. If your purchased features still don't show, tap Restore Purchase in the app settings. You must use the Apple ID that made the purchase.